Case Studies

Aligning leadership core values – safety, customer satisfaction, and product reliability

When quality quietly falls behind safety and service, how long before it starts eroding performance, reputation, and profit?

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How a High-Risk Acquisition Became a Standout Success in Just 10 Weeks

How was a complex, high-risk acquisition brought forward by weeks while keeping integration stable, people engaged, and performance on track?

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Choosing the Leader You Need To Be

How do you help managers lead differently when the context demands it?

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Turning Innovation into Growth: Building a Scalable Sales Engine

When great technology is not enough, how do you create a go-to-market strategy that actually converts?

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Breaking New Ground: Diversifying Asset Optimisation into New Sectors

How do you shift from reliance on one core market to a diversified, resilient growth pipeline?

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Digital Supply Chain Transformation

How do you transform a complex supply chain and implement 34 interconnected projects without slowing down the business?

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From Complexity to Consistent Outcomes

How do you align technology, process, and leadership to achieve measurable improvements in service delivery and operational efficiency?

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We need to co-ordinate a major infrastructure project but don’t have the resources

What makes the difference between a stalled project and one that meets deadlines, budget, and quality expectations?

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Unlocking Lasting Change in a Complex Business

How do you transform change fatigue into consistent adoption and stronger business results?

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Assuring Business Continuity and Capability Through Change

What turns a high-risk system rollout into a capability-building moment rather than a business disruption?

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Adaptability in a Changing Business Environment

What does real leadership adaptability look like when a merger demands new behaviours, tighter discipline, and faster decision making?

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Managing Dual Brands to Protect Market Share

How do you protect market share after an acquisition when two strong brands are suddenly competing for the same customers?

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From Legacy Limits to a Board-Backed Technology Transformation

What does it take to design an IT transformation that wins board endorsement and lifts project performance?

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Building a Scalable Future: Choosing the Right ERP for Rapid Growth

What’s the real process behind selecting an ERP that delivers 18-month ROI and board approval?

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Innovation, Onshoring, and Growth: How a Regional Manufacturer Went Global

How did one Newcastle business turn growth challenges into global expansion and $1.3M in local manufacturing?

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Technology-Led Operating Model Transformation

What turns a technology upgrade into a whole-of-organisation transformation with lasting impact?

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38% sales growth and triple exports – how did this family-owned manufacturer do it?

What does it take for a family-owned business to turn inefficiencies into 38% growth and 200% export gains?

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Scaling a Shipbuilder: How One Business Grew Revenue by 74%

How did a regional shipbuilder overcome aging infrastructure, workforce limits, and skill shortages to boost revenue by 74%, expand exports, and modernise operations?

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Shifting Executive Leadership Behaviour for Long-Term Growth

What does it take to turn reactive leaders into growth drivers?

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Business Succession and Success

How do you stop leadership gaps and people issues from derailing growth during a generational handover?

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HR System Optimisation

How did a sustainability company uncover critical HR and payroll system flaws – and what steps did they take to turn compliance risks into a streamlined global solution?

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Manufacturing and Warehouse Greenfield Site Relocation

How do you relocate a high-performing branch when the existing premises are outdated and no longer suitable?

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Strengthening Change Capability Across Two Complex Organisations

How do you build real change leadership capability in organisations fatigued by past failures and stalled transformations?

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Transforming While Performing: A Case for Practical Change Leadership

What does it take to turn a shrinking legacy business into a high-performing digital operation – and bring your people with you?

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Fueling Innovation: Crafting a Winning Pitch Pack for Funding New Product Growth

How did a strategic approach to grant writing and business planning help a renewable energy company secure funding and set the stage for long-term growth?

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From Firefighting to Focus

Are you stuck in the cycle of busyness – reacting to crises, doing it all yourself, and struggling to find time for growth or family?

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Business Strategy Development and Plan Execution

How did strategic planning and governance improvements help an Australian plastics manufacturer grow from $5M to $20M in four years?

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Strategic Expansion: The Business Case that Drove Our New Zealand Success

How can a strategic market entry approach turn limited presence and operational roadblocks into a successful expansion and long-term growth?

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Returns: How Many Are There Actually?

Did you know that a structured project management approach can turn a complex, long-standing problem into a streamlined, cost-saving solution?

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HR System Optimisation and Global Alignment

How did a sustainability company uncover critical HR and payroll system flaws – and what steps did they take to turn compliance risks into a streamlined global solution?

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Driving Revenue Growth for a Small Business: Strategic Sales Transformation

What would it take for a growing business to sharpen its sales approach and unlock a more scalable, profitable path forward?

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Manufacturing and Office Site Closure

How do you successfully close a high-profile industrial site without disrupting business, escalating labor disputes, or compromising safety?

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From Supply Chain Chaos to Operational Excellence: A Manufacturing Expansion Success Story

How can a global leader in construction materials overcome supply challenges for core specialised products?

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From Disarray to Definition – Creating a High-Functioning Organisation

In a highly regulated industry, a newly appointed GM faced a business where compliance ruled, but accountability, leadership, and culture were in disarray. What interventions transformed the business from chaos to clarity, redefining its leadership and culture?

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Multiple Third Party Logistics: “3PL”Logistics and Warehousing Relocations

How do you successfully manage complex logistics transitions without disrupting business operations?

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Building a Path to Growth: From Operational Overload to Strategic Clarity

How does an inspection company tackle operational challenges and uncover opportunities for growth in a competitive industry? The answer might surprise you.

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Getting to the Root Cause: Finding the Real Business Issue

A building products company approached us with an inventory problem, however at Stoke Consulting we don’t jump to conclusions.

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Building Future Success: Crafting a Business Strategy to Drive Six-Fold Revenue Growth

Despite its success, this company faced significant challenges that required strategic evaluation and optimisation.

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Securing IMCRC Government Funding in $4.6M project: The Power of a Strategic Grant Application

An innovative start-up in the construction technology sector encountered significant challenges in commercialising its groundbreaking technology. To overcome these obstacles, a compelling grant application was crafted, utilising targeted strategies

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Strategic Insight: Turning Down an Acquisition Offer to Unlock Future Growth Potential

Explore how a thorough evaluation and strategic insights led to a surprising decision and revealed significant growth potential.

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Crafting Success: How a Well-Written Business Case Transformed Manufacturing Capacity

Facing significant manufacturing and operational risks amidst ambitious growth plans and upcoming product launches, what insights would a thorough evaluation uncover?

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Driving Strategic Change: Evaluating and Optimising the Business Model for Sustainable Growth

An Australian building solutions supplier experienced periods of growth followed by significant retraction. A thorough business model review revealed certain key actions required to drive transformation.

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Industrial Distributor Multi-Site Closure

How do you successfully close multiple trading sites remotely while minimising revenue loss, supporting employees, and ensuring a smooth transition?

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Transformative Leadership: How Executive Coaching Turned Technical Experts into Effective Leaders

A global environmental engineering firm faced a significant challenge: their top technical talents excelled in their technical roles but struggled with leadership. These high-potential succession candidates lacked emotional intelligence, management skills, and effective leadership behaviours.

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A Siloed Leadership Fix: Transforming Operational Capability

The Australian business generates approximately $500 million annually in revenue and faced significant operational challenges evident in poor customer service levels, low stockturn and high operational costs.

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Cultural Transformation

A national processing and distribution company faced several challenges related to its organisational culture across multiple locations.

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Unlocking Management Team Effectiveness

Our client’s management team had several new members, and a resulting higher level of diversity.  This was potentially good as our observation was that prior to the new team members, the business had found itself both in a rut and lacking innovation.

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Revolutionising Transport in the Resources Sector

Greyhound Australia, a leading coach transport company, was facing increasing pressure from low-cost airlines and needed to grow the business in new markets.

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An Alternative MBWA

Our client, a mid-sized manufacturer had enjoyed strong growth over many years, although more recently, performance plateaued.

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Steering the Helm: Navigating Leadership Transition at a Leading Service Provider to the Government

A prominent Service Provider to the Government faced an unforeseen leadership vacuum when the CEO resigned abruptly.

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Turning the Tide

The leadership team of a business was concerned about a manager’s ability to lead effectively and contribute to the company’s mission.

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Unlocking Potential: Transforming Reserved Leadership into Exceptional Performance

At a leading green energy company, a high-potential manager was identified as being more reserved than optimal for their pivotal role in driving sustainable initiatives.

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Operational Turnaround at one of Australia’s Largest Industrial Laundries

This case study focuses a Stoke Consulting Consultant who undertook a substantial project to steer a loss making laundry towards profitability and operational excellence.

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Transforming Procurement Leadership in an Australian SME

A company reached out for help following challenges with its ERP system and operational processes. It was evident that the rapid growth of the company had surpassed the capabilities and processes of the procurement team.

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Navigating Organisational Restructure with Success

A restructuring in any organisation can result in some key individuals feeling that they have been overlooked and that their near-term career progression has come to an end.   Ignoring employees who are feeling “a little hard done by” a restructure can result in adverse performance trends, often right at the time the organisation and their colleagues need their experience and knowledge the most.

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Agility in Execution

Even the best of strategies and the very best implementation plans can’t guarantee smooth sailing in execution. Things go wrong, often those that were completely unexpected and normally at the worst possible time.

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The Meaning of Rebranding

While the trading name and logo of a client had seen good service over more than a decade, it was time to make a change to something more meaningful, current and fresh.  The work to get there provided a fantastic opportunity that was much more than just a new logo, colours and website.

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The Trusted Advisor

We were engaged by an Australian manufacturer of industrial products used in the transport industries, but also in commercial and household drainage materials. The initial brief was to manage a business improvement project supported by the Australian Government’s Entrepreneurs Program. This project was successfully delivered on time and on budget.

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Building Efficient Dashboards: Achievable Insights Regardless of Scale

We helped a multinational manufacturing and service organisation in Australia consolidate varied data sources into one efficient dashboard. Addressing challenges that all businesses face, we simplified data collection, integration and aggregation, as well as clarified KPIs. The result was straightforward and consistent reporting, clearer decision-making, and measurable ROI, demonstrating that effective data management is achievable for businesses of any size.

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Transforming Manufacturing Operations to Achieve Excellence

Our client had recently secured a contract to design and build a cutting-edge product to Defence. However, they faced a significant challenge – their existing systems were outdated and ill-equipped to support the production requirements of the contract. They needed help to establish a solution to fulfil the requirements of the Defence contract, navigating the complex moving parts along the way.

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Getting a Digital Transformation Project Back on Track

For one of Australia’s largest defence partners providing a wide range of high technology products and services, we helped them get their digital transformation project back on track by going back to basics.

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Role Transition Coaching

A high-performing employee had been appointed to a new role with increased and broader responsibilities. Our scope was to ensure the employee was able to rapidly achieve productivity in alignment with the business objectives, while engaging them in the process. 

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Coaching an Entrepreneur

How does coaching an entrepreneur achieve sustained growth as a new player in the industry?

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Business Strategy & Sales Process

For an Australian surveying and monitoring service provider, Stoke was engaged to build and execute a strategy to best capitalise on a dynamic market and help develop a defined sales process to provide new paths to growth for a traditionally referral-based business.

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Board Business Strategy Development

Stoke was engaged to facilitate a sustainable strategic plan and practice for a not-for-profit aimed at helping refugee youth through sport.

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From Struggle to Success: How Stoke Consulting Helped to Triple Revenue for our Client

We were engaged by an engineering client in the Oil and Gas industry to build and execute a business strategy to capitalise on a dynamic market and step up sales performance.

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Recruitment of a Senior Manager

We were engaged by a manufacturer of innovative mining products to recruit and induct a new sales manager, as well as facilitate the transition from the existing manager.

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Attraction and Selection of Sales Personnel

We were engaged by a national industrial products distributor to attract and select new sales personnel.

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Elevating Excellence: Supporting Recruitment and Onboarding of High-Performance Managers

We were engaged to support the attraction, selection, and induction of a new sales manager for our long-term client who was a regionally-based equipment supplier.

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Executive Leadership Development

Our client was a professional service provider, specialising in the provision of engineering and management services, especially to the defence industry. We were tasked with customising a leadership development plan.

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Government Funding for a New Product

We were engaged by an Australian manufacturer and tasked to secure and manage government funding for a project. The scope of our work included writing a grant funding application and managing the project to completion, achieving all project objectives.

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Development of a New Electronic and Software Product

We were responsible for project managing the development and launch of an innovative new product for an Australian geotechnical supplier. Our scope of work involved research, design, prototyping, testing, manufacturing, and commercialisation of the product.

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Government Funding for Innovative Product

Our objective was to conduct research and win government funding for accelerated commercialisation of an innovative startup’s ground-breaking technology for advanced materials handling systems.

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Project Management of a Business Acquisition

For an industrial products supplier, we were responsible for managing the entire process of a business acquisition on behalf of the purchaser.

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Quality Root Cause Analysis for Action Planning

We were engaged by a mining services provider to help them identify the root cause of costly quality problems. The client’s value proposition was to deliver high-spec consumable products to a defined quality level and DIFOT (Delivery In Full On Time) requirement.

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Business Process Redesign

We were engaged by a large-scale service provider for the operation, maintenance, and management of public and private assets. Our client needed to ensure a direct cost reduction in the provision of contingent labour (ad hoc short-term hire) across hundreds of client-side contracts. 

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Value Chain Analysis of Production

We were engaged by the second-generation family business that produces, processes and trades protein products for the retail market. Our client wanted to identify where value was being both created and destroyed within its internal integrated value chain. They needed our help to then take appropriate actions to improve the process.

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Manufacturing Process Improvement

Our client was a food processing business that produced and sold high-quality products for the retail market from a single site. They had experienced challenges with poor process control, resulting in high inventories of work-in-progress and excessive daily crisis management. We aimed to identify the causes and provide actionable remedies to address the issue.

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Supply Management and Product Packaging Optimisation

We were engaged by a national stockist and distributor of imported reticulation and plumbing products used in high pressure industrial applications (e.g., mining and manufacturing). As our client had been facing declining profitability, over the preceding few years, we helped them optimise their packaging.

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New Business Model Project Management

We were engaged to determine a new business model for an industry-leading provider of information and analysis services. Their annual sales growth since the GFC had been slower than in the early 2000s, causing both profit and cash generation to be below expectations.

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Advisor for a Change Management Initiative

For a mid-sized construction products distributor, we were engaged in providing independent and pragmatic governance of the delivery of change initiatives. We ensured our client’s wants and needs were met with improved outcomes in the future.

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Warehouse Relocation Project Management

Our team was approached by a global leader in supply chain management to oversee the rapid migration of two warehouses to a new facility, while simultaneously closing down two older facilities at the end of their leases. The project required careful planning and coordination to ensure a smooth transition with minimal disruption to operations. 

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Project Management of a School Building Program

To ensure the successful execution of a Private School’s strategic plan, we undertook the responsibility of representing the school throughout the design and building phases, facilitating decision-making on key issues, and supporting discussions with funding providers and the Board.

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Acquisition Due Diligence

We were engaged by an industrial products manufacturer to ensure that the target business was as per the prospectus. Our scope of work included managing data collection for due diligence, identifying and assessing project risks, facilitating project governance, building relationships with key stakeholders for both the buyer and the seller, and project managing the due diligence for a successful business acquisition.

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Generational Shift: Guiding a New CEO to Unprecedented Success

For a leading grower and wholesaler of retail agricultural products, we were engaged to coach the newly appointed CEO through generational change and help steer the business through a dynamic period of market fluctuations.

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Strategic Planning

We were engaged to facilitate the transition to a new sustainable business model for an Australian-based, privately-owned importer and distributor for large scale electrical infrastructure. For this we needed a cohesive and aligned business strategy, a plan to address high priority actions and a pragmatic sales and marketing strategy.

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Executive Leadership Coaching

An Australian heavy industry manufacturer engaged us to help create enhanced leadership capability among its senior management team.

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Sales Process Development & Coaching

Stoke was engaged to help professionalise the sales function within a telecommunications engineering services supplier. We were tasked with developing and implementing a simple, professional sales process, standard sales and account management tools and a high-level sales strategy.

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